top of page



Return can be acceptable only damages during the shipment (UNBOXING VIDEO IS MUST, NO PAUSE NO CUT, VIDEO MUST CAPTURE BEFORE UNPACKING THE COURIER PACKAGE). Replacement can be placed for damaged product. NO REFUND.


You are responsible for the cost of return shipping charges if UNBOXING VIDEO ISN'T CAPTURED FROM UNPACKING THE COURIER BAG.

If the item you received was damaged, defective or missing, please contact our customer service team immediately. We will replace the item at our discretion.

Items must be returned in their original packaging, including all accessories and packaging material. The item must be unused and in the same condition that you received it.

Once we receive the returned item, we will inspect it and notify you of the status of your return. If your return is approved, we will arrange the replacement.

Thank you for your understanding and cooperation. If you have any questions about our return policy, please do not hesitate to contact us.


Return cannot be acceptable for the product doesn’t meet your expectations.

Return cannot be acceptable for colour difference. Our product pictures are advanced digital photography. Colour slightly vary based on monitor settings of each device.

Return cannot be acceptable for size difference. Our products are made for common size.

Return cannot be acceptable for difference in physical look.

Return cannot be acceptable for price difference from other stores.

Return cannot be acceptable for late delivery as each location has different we can give you estimated days only.

Return cannot be acceptable for bend in earrings stem.

bottom of page